What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process transactions — your name, email address, phone number, and payment method details. If you deposit via JazzCash or Easypaisa, we record the transaction reference and wallet number to reconcile your
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account balance. Raast transfers are logged against your account ID for the same reason. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual access patterns. This is not sold to third
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parties. We share data only with payment processors required to complete your transactions and with compliance bodies where local law in Pakistan requires disclosure. You can request a copy of the data we hold on your account by contacting our support team. Retention periods follow applicable
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Pakistani data handling norms; account data is kept for as long as your account is active and for a reasonable period after closure to meet legal obligations. If you believe any data we hold is inaccurate, you have the right to ask us to correct it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.